CHILLI WEAR CUSTOMER CARE

Change the fit.
Keep the feeling.

A faster, clearer way to request a return or exchange—created exclusively for the Chilli Wear community.

01Secure order check

02Easy item selection

03Tracked from start to finish

✓Your order stays private and only appears after verification.

Start your request

Find your order

Secure portal

Enter the order number and the phone number used at checkout. They must match your order details.

Before you start

3 daysfor returns from receipt.

7 daysfor exchanges from receipt.

✓Items must be unused, unworn and in their original condition.

✓Every request is inspected before approval.

For the fastest return check, please contact us on the first day after receiving your order.